PRIVACY POLICY

Wear Tight operates this store and website, including all related information, content, features, tools, products, and services, to provide you, our customers, with a personalized shopping experience ("Services"). Wear Tight is powered by Shopify, which enables us to provide you with the Services. This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail regarding the collection, processing, and sharing of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and sharing of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies you or another person or can be reasonably linked to you or another person. Personal information does not include information that is collected anonymously or has been disguised so that it does not identify you or cannot reasonably be linked to you. We may collect or process the following categories of personal information, including inferences from your personal information, based on how you interact with the Services, your location, and to the extent permitted or required by applicable law:

Contact information, such as your name, address, billing address, shipping address, telephone number, and email address.
Financial information, such as credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, payment method, payment authorization, and other payment details.
Account information, such as your username, password, security questions, preferences, and settings.

Transaction information, such as information about items you've added to your cart, wishlist, purchased, returned, exchanged, or canceled, and your past transactions.

Communications with us, such as information you share with us when submitting a customer support request.
Device information, such as information about your device, browser or network connection, IP address, and other unique identifiers.
Usage information, such as information about your interactions with the Services, such as when and how you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, for example, when you create an account, visit or use the Services, contact us, or otherwise provide us with personal information;
Automatically through the Services, for example, from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
From our service providers, for example, when we enlist the services providers to provide certain technologies or when they collect or process your personal information on our behalf;
From our business partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services. We use your personal information to fulfill our contract with you, process your payments, fulfill your orders, remember your preferences and product interests, send notifications related to your account, process your purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange shipping, facilitate returns and exchanges, enable you to share reviews, and create a personalized shopping experience based on your purchases. This may include using your personal information to better personalize and improve the Services.

Marketing and Advertising. We use your personal information for marketing and promotional purposes (for example, to send you marketing, advertising, and promotional communications via email, text message, or postal mail) and to display online advertisements for products or services on the Services or other websites based on your previous purchases or additions to your cart and other activities on the Services.

Security and Fraud Prevention. We use your personal information to verify your account, provide a safe payment and shopping experience, detect, investigate, or take action against potential fraudulent, illegal, dangerous, or malicious activity, protect public safety, and maintain the security of our Services. When you choose to use the Services and register for an account, you are responsible for maintaining the security of your account credentials. We strongly recommend that you do not share your username, password, or other access information with others.

Communicating with You. We use your personal information to provide you with customer support, provide prompt responses, provide effective services, and maintain our business relationship with you.

Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, investigate or participate in legal fact-finding proceedings, conduct potential or existing litigation or other legal dispute proceedings, and investigate or enforce potential violations of our terms or policies.

How Do We Share Your Personal Information?

In certain circumstances, we may share your personal information with third parties for legitimate purposes subject to this Privacy Policy. Examples of these situations include:

  • Sharing information with Shopify and merchants, other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, shipping, and handling). 
  • Sharing information with our business and marketing partners to provide you with marketing services and advertising. For example, we use Shopify to provide you with personalized ads based on your online activities across different merchants and websites, supplemented by third-party services. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on your location, you may have the right to request that we not share information about you for the purpose of serving you targeted advertising and marketing based on your online activities across different merchants and websites.
  • When certain information is shared with third parties at your direction, request, or with your explicit consent, for example, sharing information to ship products to you or when you use social media widgets or login integrations.
  • Sharing information with our affiliates or other entities within our corporate group.
  • Sharing information in connection with business transactions such as mergers or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, the rights of our users, or others.

Relationship with Shopify

The Services are hosted by Shopify and collect and process personal information about your access to and use of the Services to provide and improve the Services. Information you provide to the Services will be transferred to and shared with Shopify and third parties outside your country of residence to provide and improve the Services. We also use certain advanced Shopify features that leverage data and information from your interactions with our store, other merchants, and Shopify to protect, grow, and improve our business. To provide these advanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify. In these cases, Shopify is responsible for processing your personal information and responding to your requests to exercise your rights regarding its use for these purposes. For more information about how Shopify uses your personal information and the rights you may have, see the Shopify Consumer Privacy Policy. Depending on your location, you can exercise certain rights regarding your personal information through the Shopify Privacy Portal Link.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or under our control, you should review the privacy and security policies and other terms and conditions of those sites. We make no guarantees, and assume no responsibility for, the privacy or security of such sites, including the accuracy, completeness, or reliability of the information contained therein. Information you provide in public or semi-public areas, including information you share on third-party social media platforms, may be visible to other users of the Services and/or users of such third-party platforms and may be available for use by us or third parties without limitation. The inclusion of such links in the Services does not imply any endorsement of the content of the linked platforms or their owners or operators, unless otherwise expressly stated in the Services.

Children's Data

The Services are not designed for use by children, and we do not knowingly collect any personal information from children under the legal age of majority in your jurisdiction. If you believe your child has provided us with personal information, you may contact us using the contact information provided below to request deletion of such information. As of the Effective Date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" personal information, as defined in applicable law, from individuals under the age of 16.

Security and Storage of Your Information

Please remember that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security." Furthermore, the information you provide to us may not be secure during transmission. Therefore, we recommend that you do not use unsecured communication channels to transmit sensitive or confidential information to us.

How long your personal information is retained depends on a variety of factors, including whether we need the information to maintain your account, provide you with the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.

Your Rights and Options

Depending on where you reside, you may have all or some of the rights listed below regarding your personal information. However, these rights are not absolute and may apply in some cases, and we may refuse your request where permitted by law.

  • Right to Access/Information. You may have the right to request access to the personal information we hold about you.
  • Right to Erasure. You may have the right to request the deletion of personal information we hold about you.
  • Right to Rectification. You may have the right to request the rectification of inaccurate personal information.
  • Right to Data Portability. You may have the right to obtain a copy of the personal information we hold about you and, under certain circumstances and with certain exceptions, to request the transfer of that copy to a third party.
  • Managing Communication Preferences. We may send you promotional emails, and you can opt out of these emails at any time by using the unsubscribe option in these emails. If you opt out, we may continue to send you non-promotional emails, such as emails related to your account or orders you have placed.

You can exercise these rights at the points indicated in the Services or by contacting us using the contact information provided below. To learn more about how Shopify uses your personal information and other rights you may have, please visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising these rights. To the extent permitted or required by applicable law, we may need to verify your identity before processing your requests. In accordance with applicable law, you may designate an authorized agent who can make requests on your behalf to exercise your rights. Before we accept any such request from the agent, we will require that agent to provide us with proof of their authority to act on your behalf, and you may need to verify your identity directly with us. We will respond to your request within a reasonable timeframe in accordance with applicable law.

Complaints

If you have a complaint about how your personal information is processed, please contact us using the contact information provided below. Depending on your location, you may have the right to appeal our decision or lodge a complaint with your local data protection authority by contacting us using the contact information provided below.

International Transfers

Please note that we may transfer, store, and process your personal information outside your country of residence.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent agreements issued by the relevant United Kingdom competent authority, unless the data is transferred to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notices required by applicable law.

Contact Us

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise a right you have, please call or email us at satis@weartight.com.tr or contact us at: İnönü Mahallesi Turgutreis Caddesi, no. 99, floor 2, İzmir, 35030, TR